Terms of Service & SMS Terms
Effective date: September 26, 2026 · Last updated: November 9, 2026
These Terms govern your use of bookedupgetpaid.com and BookedUp services. By using the site, joining BookedUp, or texting our numbers, you agree to these Terms and our Privacy Policy.
Operational terms for carrier registration and day-to-day use. Not a substitute for counsel review before high-volume messaging or paid claims.
Who we are
BookedUp helps contractors send overflow / booked-out jobs to available local pros and lets enrolled contractors claim urgent jobs. Display name: BookedUp. Contact: support@bookedupgetpaid.com.
The service
- Send Referrals: You may text or email job details to BookedUp so we can try to place the work with an available contractor.
- Get Referrals / JOIN: Contractors may enroll to receive setup messages and urgent job alerts.
- Referral fees, claim fees, and payouts (when offered) are described at the time of the offer or checkout and may change.
BookedUp is a first-party contractor overflow network. We do not buy, sell, or resell leads or contact lists. We do not guarantee job volume, acceptance, or outcomes.
SMS Terms (messaging programs)
BookedUp sends text messages related to the programs below. Message frequency varies. Message and data rates may apply.
| Program | Number | What you get | How you opt in |
|---|---|---|---|
| Contractor Signup | (833) 698-7500 | Inbound-only signup keyword. Contractors text JOIN to request enrollment. This number does not send outbound replies, confirmations, or other messages. JOIN calls to action use this number only. | Text JOIN to (833) 698-7500, or submit the Get Referrals form on our website (consent language shown at signup). Confirmations and program messages are not sent from this number. |
| Contractor Comms | (859) 800-3570 | Signup confirmation, urgent job alerts, YES to claim, claim fee payment links, Taken notices, and referral acknowledgements for opted-in contractors. Not used for cold JOIN ads. | Opt in during contractor enrollment / portal (or a separate COMMS keyword when offered), or by sending a referral to this number when you choose to use Send Referrals. Program messages go to contractors who have opted into Contractor Comms. |
BookedUp collects your SMS consent directly and is the only sender. No mobile information will be shared with third parties/affiliates for marketing/promotional purposes. Text messaging originator opt-in data and consent will not be shared with any third parties.
STOP / HELP
- Reply STOP, END, QUIT, CANCEL, or UNSUBSCRIBE to opt out of that BookedUp messaging program. You will receive a one-time confirmation from (859) 800-3570, and we will stop that program’s texts to that number. (833) 698-7500 does not send STOP or HELP replies.
- Reply HELP for help to (859) 800-3570, or email support@bookedupgetpaid.com.
- You can also request opt-out by emailing support. We honor reasonable opt-out requests.
- Carriers are not liable for delayed or undelivered messages.
Consent
Consent is not a condition of purchasing any good or service from BookedUp where applicable. You represent that you are the subscriber or customary user of the mobile number you provide, and that you are authorized to enroll it.
We do not send replies or confirmations from (833) 698-7500. After you text JOIN to (833) 698-7500, or submit the Get Referrals form, confirmation and program messages come from (859) 800-3570:
- To confirm signup: “BookedUp: Reply YES to join and get urgent job referral alerts around Lexington. Msg & data rates may apply. Reply STOP to cancel, HELP for help.”
- After you reply YES: “BookedUp: You're in. Urgent job referral alerts come from (859) 800-3570. Reply STOP to leave.”
That number also sends urgent job alerts, YES to claim, claim fee payment links, Taken notices, and referral acknowledgements. Messages are identified as BookedUp. Message frequency varies. Message and data rates may apply. Reply STOP to cancel, HELP for help.
Quiet hours & content
Contractor program texts are intended for approximately 8:00 a.m.–8:00 p.m. Eastern Time recipient local as a Kentucky-safe default. We do not use public URL shorteners (such as bit.ly) in SMS; links use branded HTTPS destinations we control.
Acceptable use
- Do not use BookedUp for unlawful, deceptive, or abusive purposes.
- Do not scrape, purchase, or cold-message contractor contact lists through BookedUp SMS.
- Homeowner details given to the claiming contractor are for completing that job only. They may not be resold, shared, or used for marketing.
Payments & refunds
If you pay a claim fee to take an urgent job, the terms shown at checkout apply. The homeowner’s job details are sent after payment. Claim fees are non-refundable once those details are sent, except under any job refund policy we publish (for example, if the homeowner doesn’t go ahead or the job was already claimed).
Disclaimer
THE SERVICE IS PROVIDED “AS IS.” TO THE MAXIMUM EXTENT PERMITTED BY LAW, BOOKEDUP DISCLAIMS WARRANTIES OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, AND NON-INFRINGEMENT. WE DO NOT WARRANT UNINTERRUPTED OR ERROR-FREE SERVICE, OR ANY PARTICULAR NUMBER OF REFERRALS OR OUTCOMES.
Limitation of liability
TO THE MAXIMUM EXTENT PERMITTED BY LAW, BOOKEDUP IS NOT LIABLE FOR INDIRECT, INCIDENTAL, SPECIAL, CONSEQUENTIAL, OR PUNITIVE DAMAGES, OR LOST PROFITS, ARISING FROM YOUR USE OF THE SERVICE. OUR TOTAL LIABILITY FOR ANY CLAIM RELATING TO THE SERVICE IS LIMITED TO THE AMOUNTS YOU PAID BOOKEDUP FOR THE SERVICE IN THE THREE MONTHS BEFORE THE CLAIM.
Changes
We may update these Terms. The “Last updated” date will change when we do. Material SMS program changes will be reflected on this page.
Contact
Email: support@bookedupgetpaid.com · Ops: ops@bookedupgetpaid.com
SMS HELP: reply HELP to the BookedUp number that texted you
Site: https://bookedupgetpaid.com